Legal
Refund Policy
Last updated: June 2025
At LaunchSrc, we want you to be completely satisfied with your purchase. This policy explains when and how refunds are issued for subscriptions and digital content.
Summary
✓ 7-day refund window on first-time subscription purchases
✓ Full refund if fewer than 3 products downloaded
✓ Contact us at noreply@launchsrc.com to request
✗ No refunds after 7 days or heavy usage
✗ No partial refunds for cancelled mid-cycle subscriptions
1. Digital Products
LaunchSrc sells digital products including AI prompts and source code templates. Because these are delivered instantly upon payment, all sales are final once the content has been accessed or downloaded.
2. Subscription Refunds
If you are unsatisfied with a Premium subscription, you may request a full refund within 7 days of your initial purchase, provided you have not downloaded more than 3 products during that period. After 7 days, or if you have actively used the subscription, refunds are not available. You may cancel your subscription at any time to stop future billing.
3. How to Request a Refund
To request a refund, contact us within 7 days of purchase via our Contact page at launchsrc.com/contact or email noreply@launchsrc.com. Include your account email and reason for the request. We will process eligible refunds within 5–10 business days via the original payment method.
4. Non-Refundable Items
The following are not eligible for refunds: subscriptions beyond the 7-day window, accounts where a significant portion of the library has been downloaded or copied, and purchases made with promotional discounts or free trial extensions.
5. Cancelled Subscriptions
When you cancel a subscription, you retain access until the end of your current billing period. No partial refunds are issued for unused days in the current billing cycle.
6. Payment Processing
All payments are processed securely by Paddle (paddle.com). Refunds, when approved, will be credited back to the original payment method. Processing times may vary by payment provider (typically 5–10 business days).
7. Chargebacks
Filing a chargeback without contacting us first may result in immediate account suspension. We encourage you to reach out to us directly — we are happy to resolve any billing issues quickly.
8. Changes to This Policy
We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated date. Continued use of LaunchSrc after changes constitutes acceptance.
9. Contact
For refund requests or questions about this policy, contact us at noreply@launchsrc.com or visit launchsrc.com/contact.
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